HYLA – Smart Sports Field Management Platform

Client Background

HYLA is a digital platform designed to help sports field owners in Vietnam streamline daily operations, manage bookings, and gain full visibility into their business. The client — an experienced entrepreneur in the sports and recreation industry — partnered with us to turn their operational challenges into an efficient digital solution.

The Challenge

Despite high customer demand, many sports facilities struggle with outdated and fragmented management methods. The HYLA team faced several key pain points:

Unorganized booking management led to double-bookings and scheduling errors.
Complex profit tracking with no clear overview of income or expenses.
Scattered customer data made it hard to retain clients or deliver personalized services.
No unified dashboard to make real-time, data-driven decisions.

The Solution

We built a centralized and intuitive platform tailored to the needs of sports venue owners:

1. Intelligent Booking System

Flexible booking calendar for both recurring and one-time clients.
Automated conflict detection and reminders.
Enhanced customer experience through streamlined check-ins.

2. Profit & Financial Tracking

In-app analytics that track revenue, costs, and net profits.
Transparent financial reports to support strategic decisions.
Daily, weekly, and monthly breakdowns for operational clarity.

3. Centralized Customer Management

Organized customer profiles for retention campaigns.
Tracking of visit history and payment status.
CRM-ready structure for future marketing tools.

4. 360° Management Dashboard

Real-time snapshots of field usage, earnings, and upcoming bookings.
Alerts for low-traffic times and performance insights.
Fully responsive across devices for on-the-go access.

Results & Value Delivered

By launching HYLA, the client significantly improved their operational efficiency and customer experience:

+40% increase in time slot utilization due to better booking accuracy.
Real-time business insights led to faster decision-making and financial clarity.
Stronger client relationships built through smarter data usage and communication.
Reduced operational errors, freeing staff to focus on service quality and expansion.

Conclusion

HYLA is now a go-to solution for sports venue operators seeking to digitize and scale their business. Through modern UX/UI, reliable backend architecture, and a laser focus on solving real operational pain points, this project demonstrates how a targeted web platform can transform traditional service industries.